On The Couch: Understanding Your Levy Notice

Understanding Your Levy Notice Are you a property owner or part of a strata scheme and unsure about your levy notice? Don't worry, we've got you covered! Introducing our new webinar series, "On The Couch" with our very own Strata Accounts Team Leader, Nichole. In our...

Welcome Kerrie Miller & Caroline McConnachie to the Bright & Duggan Property Group

We are thrilled to announce that Kerrie Miller and Caroline McConnachie will join the Bright & Duggan Property Group from today, Kerrie as our Executive General Manager – People and Culture and Caroline as our Executive General Manager – Business Transformation....

Congratulations to Fiona Blain-Bartle!

Congratulations to Fiona Blain-Bartle Operations & Marina Manager of Cambridge Management Services Martha Cove Victoria for being the first female to be accredited as the globally recognised Certified Marina Professional (CMP) in Australasia. Fiona is also the...

A new SCA (National) President

We are excited to announce that Bright & Duggan Property Group Managing Director, Chris Duggan, has been appointed Strata Community Association (SCA National) President.  Chris has recently served as the President of SCA (NSW) since 2015, having sat as an SCA...

Let’s add a bit of cheer!

Our Hunter based Cambridge Management Services and Bright & Duggan teams helped make this building’s vision come to life with this wonderful isolation event held recently. A great day was had by all the residents at West End during a challenging time for many in...

About Us

Established in 2001, we built our business on traditional family values of respect, dignity and courtesy. This has enabled Cambridge Management Services to expand from its Gold Coast base to become a major Strata, Facilities and Property Management service provider nationally, and employer of choice in our industry. We believe in exceptional customer service and our customers are treated as part of our business.

Our secret is you. Our customers. Your world is important to us.  We know you’ve got a busy lifestyle and that all you want is a simple solution that gives you daily peace of mind that all your living essentials are being taken care of quickly and efficiently. We’re more than just finance and property; we’re here to support your needs, your community and your world.

We’re passionate about being the best at what we do. We’ve spent significant time and resources developing and customising products and services to meet our customers’ needs and our portfolio now includes 4,000 plus lots ranging in size from 10 lots to estates with over 2,000 lots.

Our Strata, Facilities and Property Management professionals are focused on meeting the needs of each customer. Our unique corporate structure enables dedicated teams to specialise service delivery to clients of any size and complexity; meaning our customers get the very best advice and service across multiple industry disciplines.

2001

year established

37+

facility professionals

10+

strata professionals

72+

staff members

25+

industry awards

Our Values

We aim to be the No. 1 customer focused strata management, facilities and property management company in Australia.

The foundations of our business. Our actions are driven by:

Supportive
Honest
Authentic
Visionary
Fun
#Bebetter

Products and Services

Facilities Management

Customised facility management solutions ensuring your lifestyle community, building or facility is maintained to the highest standard.

Facility Management Services

  • Preparation of operational and sinking fund budgets
  • Handling comprehensive maintenance and operational procedures and schedules
  • Cleaning and waste management
  • Public facilities management
  • Energy management
  • Hydraulic systems management
  • Mechanical systems management
  • Electrical systems management
  • Security systems management
  • Landscaping management
  • Lift and transportation systems
  • Fire services
  • Swimming pool and equipment care and maintenance
  • Solar systems CATV and CCTV Voice and data communications

Architectural review processes

  • Formulating Development Control By-Laws (DCBLs) to maximise amenity
  • Evaluating development applications against DCBLs
  • Monitoring construction to ensure compliance

Comprehensive document management service

  • Electronic document storage and management
  • Security against document loss, degradation and destruction
  • Security against unauthorised disclosure
  • Efficient communication through information sharing

Utilising mex asset management system

  • Detailed asset register
  • Automated preventative maintenance ordering
  • Breakdown works ordering
  • Work status tracking
  • Budget adherence and capital works planning
  • Comprehensive asset history reporting
  • Contractor performance indicators
  • Voice and data communications

Concierge

Cambridge Management Services offers a personalised first class concierge service to its clients as it understands that each community is unique.

At Cambridge Management Services, our concierges –

 

  • Provide a personalised service to enhance our residents living environment
  • Building genuine, long term relationships with residents
  • Provide tailored services
  • Arrange delivery of goods and services
  • Supervise and coordinate contractors for both residents and the building
  • Save residents time – book dinners, arrange entertainment, provide health activities, dry cleaning, organise transportation

Strata Management

Our standard strata management services include the following statutory and building management functions:

Money and finance management

  • Generate and send levies
  • Monitor levy payments and arrears
  • Pay scheme creditors
  • Monthly bank reconciliation
  • Keep annual accounts

People Management

  • Managing owners and tenants
  • Dealing with correspondence
  • Providing advice
  • Resolving conflicts
  • Supporting strata living

Meeting management

  • Arranging meetings
  • Attending and chairing meetings
  • Issuing agendas
  • Preparing minutes
  • Ensuring compliance

Repairs management

  • Arranging repairs and maintenance
  • Coordinating tradesmen
  • Arranging quotes
  • Issuing work orders
  • Managing major works (under specific instructions)

Asset management

  • Arranging reports
  • Providing compliance advice
  • Coordinating inspections
  • Maintain registers
  • Place insurances and processing claims
  • Building and rule registration and processing

Contact Us

Head office

Suite 6, 12 Santa Barbara Road
HOPE ISLAND QLD 4212
Phone: 07 5530 9900
Fax: 07 5530 9901
customercare@cambridgems.com.au

Mailing Address
PO Box 175
OXENFORD QLD 4210

Business Hours
8:30am - 5:00pm

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